Search the Community
Showing results for tags 'Insurance'.
Found 1 result
-
We have been living in a condo that we own in Springfield, VA since last summer. On March 24th our condo was flooded due to the person living upstairs (a tenant, not the owner) having turned on her kitchen faucet, plugged the sink, and left the unit to go to work. The damage to our unit was extensive. We had completely renovated it last May, so less than a year. Our relatively new hardwood floors are ruined and have to be completely replaced. Other work includes replacing the dry wall, the ceiling, it goes on and on. We will need to move out next Monday and the repairs will begin on Tuesday. We filed a claim with the culprit’s insurance company, Allstate. They have issued a check to cover the repairs and our initial hotel stay immediately after the flood – the disaster recovery team installed enormous fans and dehumidifiers that rendered the unit uninhabitable for 5 days post-flood. We are now faced with at minimum, an 18-day hotel stay and the removal of all of our belongings to temporary storage for the duration. We are getting push-back from Allstate. They claim that we can remain here for the duration of the repairs. I don’t know how you can remain in a place where ALL of the hardwood floors need to be replaced. This is a less than an 800-square foot condo. I just don’t know where you push the furniture. Not to mention how it would be living here while this work is done. In addition, this has disrupted our lives greatly. I am currently spending all of my time packing up our belongings, only to unpack them in about a month. We did not ask for this and yet the Allstate agent treats me like I am hassling him. I would greatly appreciate any advice you have to offer. Even if Allstate finally does pay all of our expenses, which I greatly doubt, what about the great inconvenience we are suffering. Is there any way to be compensated for that? Thanks for any advice you have!
