Leopold Kafe + Konditorei, Georgetown Austrian Cafe in Cady's Alley
#1
Posted 21 June 2005 - 11:52 AM
Was I the only one who found it inconceiveable that a restaurant with “manequine like managers” and “clueless servers” can be granted a single star? My understanding is that one star is given to restaurants that provide a “satisfactory” dinning experience. Has the bar of satisfaction dropped so preposterously low that entrees can arrive atop appetizers? Who could find satisfaction in being ignored by three staff members when trying to order? Mr. Sietsema even reffered to the managers as “human peacocks” more concerned with their own dinner on a Saturday night than the pleasure of their guests.
While not entirely surprised by the awarding of a star to Leopold's – Beacon Bar and Grille was also heavily criticized for their service and earned a star – I am offended as a restaurant professional.
I have not been to Leolold’s and I am in no way trying to criticize them. I wish their ownership and management team the best of luck.
However, this review describes as satisfactory service that would make me walk out if I were a guest, and that I would not tolerate in my restaurant. It makes me want to grow hair on my bald head solely for the purpose of tearing it out. .
if you wouldn't use a cell phone in church, then why would you in a restaurant?
#2
Posted 21 June 2005 - 12:00 PM
#3
Posted 21 June 2005 - 12:01 PM
Edited to realized that in the context of recent discussions I'm going to get totally spanked for that, but come on...so were you!
Food does sound good, though. And you're right, must have legitimately BEEN good to snatch a star out of that. I've been meaning to try Leopolds for a while, and I still intend to!
This post has been edited by shogun: 21 June 2005 - 12:09 PM
I'll have the beef car-patchio to start, and the braised lamb shank...........and a Yorkie. Buttered.
#4
Posted 21 June 2005 - 12:09 PM
"* (1 star) Satisfactory : Restaurants that are useful to know about if you are nearby; they may have only a few dishes or a single quality, such as a view or scene, to distinguish them. "
Seems pretty much like a summation of his review of Leopold's.
#5
Posted 21 June 2005 - 01:17 PM
brian, on Jun 21 2005, 01:09 PM, said:
"* (1 star) Satisfactory : Restaurants that are useful to know about if you are nearby; they may have only a few dishes or a single quality, such as a view or scene, to distinguish them. "
Seems pretty much like a summation of his review of Leopold's.
Brian,
I can understand how one could reach your conclusion. However, would you not agree that a meal would have to be superlative to overcome service that as described was grossly incompetent? Mr. Sietsema’s descriptions of the food did not ring as suplerative in my mind.
if you wouldn't use a cell phone in church, then why would you in a restaurant?
#6
Posted 21 June 2005 - 01:18 PM
Jacques Gastreaux, on Jun 21 2005, 01:00 PM, said:
I guess train-wreck service is better than train wreck on a plate. (sorry!)
What surprised me most was the lack of real mention of the pastries. After all, one half of it IS a Konditorei....
Supposedly Tom goes on the average of three times to a place, but only the lemon and apricots were barely mentioned, pretty much as an afterthought. Originally, I understood this place to be only a pastry shop, but then other food was added to make it a cafe. They even imported a pastry chef from New York (Nancy Kirshner) to oversee the dessert offerings.
I keep hoping for some word on this place. I guess I'll have to drag myself there.
#7
Posted 21 June 2005 - 02:02 PM
starfish, on Jun 21 2005, 01:17 PM, said:
I can understand how one could reach your conclusion. However, would you not agree that a meal would have to be superlative to overcome service that as described was grossly incompetent? Mr. Sietsema’s descriptions of the food did not ring as suplerative in my mind.
I stopped by a couple weeks after it opened and found the service then to be every bit as bad as described in the review. But the spaetzle were excellent, the coffee was great, and the meat plate was worthwhile (except for the nightmare olives). Endive salad, eh. Didn't have time for dessert, unfortunately. I'm at the design stores in Cady's Alley quite a bit (job related) and it certainly is a good place to stop in and take a break rather than heading up to M St. Next time I go I'll sit at the (very expensive but not right for the space) bar stools and hope for decent service, which would make this a great place to go.
As it stands, it's a place with some very good and somewhat unusual items on the menu, a nice light setting away from the crowds of Georgetown, and a handful of $3000 chairs. Even with bad service, as long as the food gets to my table it's worth a star.
This post has been edited by brian: 21 June 2005 - 02:02 PM
#8
Posted 21 June 2005 - 02:43 PM
Boulevardier
Bon Vivant
Besotted
Epistemological optimist
"I would like to take you seriously, but to do so would affront your intelligence."
"You too can have the soothing feeling of nature's own baby-soft wool being pulled over your resting eyes." - Herb Block
#9
Posted 21 June 2005 - 02:47 PM
FunnyJohn, on Jun 21 2005, 03:43 PM, said:
Hopefully service changes will be made after they read Tom's review. Either way, we will know what it means...
#10
Posted 21 June 2005 - 03:16 PM
My wife and I had lunch at Leopold about a week and a half ago. One star strikes me as about right.
As appears to be the consensus, the service was bad. Oddly, our server was not urban chic, but rather farm girl naive. I'll cut her a break because she seemed to be real new at the job, but she clearly needed some more training. My wife ordered chilled pea soup. Waitress comes back two minutes later to tell us, "No chilled pea soup for you." Waitress comes back two minutes later to tell us, "Hey, we found some chilled pea soup." The chilled soup was finally served about five minutes before my food, but, hey, at least we didn't have to worry about it going cold, right?
The one place where we did run into some urban obnoxiousness was when we asked for just plain old tap water. Sometimes, we like a little lead in our water. Is that so wrong? "You want plain tap water? Plain tap water?" Yes. Cold, please, not luke warm. Thankfully, there is perhaps hope here. I did notice a manager-type working with his servers throughout our lunch there.
The food was good, but not great. As with Tom, my wife enjoyed her soup. I had a trio of tea sandwiches--one with smoked salmon and what I assume was cream cheese, one with grilled asparagus, and one with roasted tomato and mozzarella. They were presented with a small side of greens, and they looked quite nice. They tasted quite nice as well, although they were very dense. Three dense tea sandwiches made for a hefty meal.
We split a pastry for dessert. The pastry was above average, but nothing spectacular. Coffee was very good.
A few other observations:
-I thought the menu was short on lunch options. They had a decent number of salads, but a few other sandwiches would be a good addition, I think. The tea sandwiches were about it. The only other option was to step it up to a "real meal" at real meal prices, which I wasn't really in the mood for. It is a cafe, after all, and it seems like they could have had more inexpensive, cafe-like lunch options. (Don't bite my head off here. I know it's an Austrian Kafe, and I'm not asking that every place in town have a grilled chicken sandwich. That's not what I wanted at all. But, if they're going to have a bratwurst on the menu, it seems like they could offer some more creative light lunch options.)
-From the looks of it, they have a tiny kitchen. At one point, I noticed about eight servers huddled around the door to the kitchen. One thing the manager appeared to be working on was choreography, which I could see as being critical to a place with a small kitchen.
All in all, I say I'd go back for dessert and coffee. My father, a dessertaholic will like this place, but I can't say we'll be rushing back for a full meal.
#11
Posted 21 June 2005 - 03:39 PM
Welcome to our merry crew.
Sausage King of Chicago
#12
Posted 21 June 2005 - 10:11 PM
W.C. Fields
#13
Posted 22 June 2005 - 12:59 PM
Sthitch, on Jun 21 2005, 11:11 PM, said:
Looks like they are trying to beef up the staff:
http://washingtondc....t/80235518.html
#14
Posted 22 June 2005 - 01:03 PM
The Doctor, on Jun 22 2005, 01:59 PM, said:
"We need energetic ,reliable and fast people "
Yep. At least on some level the message is seeping through.
Boulevardier
Bon Vivant
Besotted
Epistemological optimist
"I would like to take you seriously, but to do so would affront your intelligence."
"You too can have the soothing feeling of nature's own baby-soft wool being pulled over your resting eyes." - Herb Block
#15
Posted 22 June 2005 - 03:33 PM
I happened to stop by today as I had to visit the library at GU. I walked in. And someone actually came up to me to seat me. I sat down. And someone came by my table within two minutes. I ordered. And I got my pastry and coffee in about six or seven minutes. The service worked. (Maybe, though, they just thought I was really ugly and wanted to get me out of there.) Not so much the chocolatenfondant (or something like that--I'm terrible with German), which I thought was a bit too sweet and bland, though very pretty.
This post has been edited by foodandreason: 22 June 2005 - 03:35 PM
#16
Posted 16 July 2005 - 01:02 PM
I went into Leopold this morning to order some carryout, and there were six diners at tables and two people ahead of me at the counter. About ten minutes later, after fumbling around with the espresso machine, the cash register, and the cartons of skim milk behind the now-empty counter, it came to life.
Turning toward me, it said:
"May I take your order?"
I ordered an olive pissaladiere and a crab-corn-salad tea sandwich to go.
It began doing something with the cash register again, then a manager interrupted it, and then it turned back toward me a second time.
"What did you order again?"
"A pissaladiere and a crab-corn-salad tea sandwich."
It walked over to the display case, put something into a bag, and then walked over and placed the bag in front of me before going over and doing something with the espresso machine and the cartons of skim milk. I looked into the bag, and saw ...
a plain brioche.
I called over toward the espresso machine, and told it that I ordered the crab-corn-salad tea sandwich, not a brioche. It turned toward me, and said:
"and something else too, right?"
"Yes, a pissaladiere."
It went back toward the display case, removed a pissaladiere, and walked into the kitchen before returning to the cash register a few seconds later. Slowly pressing the keys, it turned back toward me, and said:
"What did you order again?"
#17
Posted 16 July 2005 - 02:23 PM
DonRocks, on Jul 16 2005, 02:02 PM, said:
"What did you order again?"
Don, tell us about the part where you took out your Tazer!
"She knew shortbread fingers like the back of her hand and upside-down cakes back to front."
BFITL!
#18
Posted 17 July 2005 - 11:24 AM
#19
Posted 17 August 2005 - 09:16 AM
#20
Posted 17 August 2005 - 09:20 AM
W.C. Fields
#21
Posted 17 August 2005 - 10:06 AM
Hooters of America, May 2002
#22
Posted 17 August 2005 - 02:31 PM
That is... until I nearly broke a tooth on a god damn piece of an olive pit.
The $5 herbed fries were a little toastier than I'd like, but tasty enough and not overly salty or greasy. I really don't have that much room to complain with the bill coming to just under $20. It was a pretty big beer that I drank.
True, the service is extremely rough around the edges, but no one offended me directly or kept me waiting. I felt a little rushed (if subconsciously) at quarter to 8 when they were rallying to close the kitchen and the chef popped out and asked one of the servers for his rum and coke. But otherwise it was a relaxing atmosphere and pretty much what I was looking for that moment in time. I can't say for sure if I'll go back.
It's a huge statement that Leopold's website is a text free page with a small layout of architectural photography. What about food and drink? It's all about economy and design like a rich man's IKEA Cafe . But if this is Leopold's message then why don't they apply the rule to their outhouse? There are probably more sanitary, better maintained restrooms at any given subway station in Manhattan.
And actually that does reflect on service.
So...has anyone been to Chez Mama San yet?
PS: I have an enormous amount of respect for The Economist, but how did they get such good service?
This post has been edited by Meaghan: 17 August 2005 - 02:37 PM
#23
Posted 17 August 2005 - 08:09 PM
Quote
#24
Posted 27 August 2005 - 12:17 PM
We arrived and were promptly seated, with menus arriving as we sat down. OK, that was a dramatic change. The waitress came right over to greet us, and did not look as if she was doing us a favor by talking to us. OK, another big and positive change. The coffee not only arrived promptly, but also was hot. Things are certainly looking better. The pastry basket showed-up a minute after the coffee, sure beats the 15 minutes on other visits. The waitress actually came by the table several times to check on us. Holy crap, someone taught them how to serve their clientele.
Not only was the service drastically improved, but the quality of the pastries had as well. The pistachio filled croissant was orgasmic, only ever so slightly better than the marmalade and almond cream version. I am very happy to see that they have taken care of their problems because I always wanted to like this place, and if they keep this up I will begin to love it.
W.C. Fields
#25
Posted 08 October 2005 - 08:48 PM
This post has been edited by zoramargolis: 08 October 2005 - 08:50 PM
#26
Posted 25 March 2006 - 05:09 PM
The fish plate came with two types of salmon, thin slices similar to nova and diced chunks with that I think were topped with a dressing. We couldn't taste anything. The sliced salmon was exactly like the salmon I had at my mother's house recently when I went for brunch. She got hers at Costco. The third fish was a smoked whitefish of some sort. It hadn't been boned so we spent the meal picking bones out of our teeth. Thank god I wasn't on a date! The fish was bland and dry. We salvaged the dish by asking for some lemon and added it liberally.
The highlight of the fish plate was the bread. It was lightly toasted and had more flavor and body than the fish. When my mother asked for, and this is a direct quote, "Could we have some more of the bread that accompanied the fish?" We got a basket of three rolls that tasted fine. At this point we were not surprised.
We also split the arugala, ricotta salata and date salad. The arugala was old. The arugala didn't have any flavor. The arugala was limp. The cheese was bland and added sparingly to the salad. The highlight of the entire meal was the dates. Actually it was one date cut in a half and a little dry.
The service still needs work. At one point our waiter was walking towards us with a pitcher full of water. Since our glasses were empty, silly us, we assumed he would come and fill them. Sigh. He looked at us and went the other way. Later I asked for water and he replied "right away."
Apparently, at Leopold "right away" really means after I chat with the manager, and begin to reset the table next to ours, even though there were plenty of other empty tables and no one waiting. As he reset the table I asked him again for a water refill. This time it came.
We asked the manager for the check. Our waiter brought it over and asked if we would like a refill on the water. We both shook our heads no and said "No thank you." A minute later he returned with a pitcher of water and promptly refilled our glasses.
"...the craving of a Jew for pork, in particular when it has been deep-fried, is a force greater than night or distance or a cold blast off the Gulf of Alaska."
-Michael Chabon
#27
Posted 25 March 2006 - 05:53 PM
The service that we had was perfect! Rob, the manager, went out of his way to make sure that we were able to have a table that was large enough to deal with the baby that was in our group. The waitress was always there whenever we needed a refill. And, the check arrived promptly when it time for the baby to leave.
#28
Posted 25 March 2006 - 06:01 PM
This post has been edited by hillvalley: 25 March 2006 - 06:03 PM
"...the craving of a Jew for pork, in particular when it has been deep-fried, is a force greater than night or distance or a cold blast off the Gulf of Alaska."
-Michael Chabon
#29
Posted 12 February 2007 - 01:00 PM
I'm thinking about going for lunch today.....
#30
Posted 12 February 2007 - 01:08 PM
sandhuy, on Feb 12 2007, 01:00 PM, said:
I'm thinking about going for lunch today.....
I haven't been in nearly a year (very much enjoyed my meal then), but I sent a friend and her visiting-from-out-of-town mother there last week, and they had nothing but good things to say.
ETA: I don't remember precisely what we ate back in April, but if my memory serves, we enjoyed some sort of Austrian cheese/fava bean crostini and a smoked fish dish of some sort... No idea if those dishes are still on the menu, nor any memory of what else we ate. I also had a nice glass of gruner veltliner.
*****
If you are lucky enough to have lived in Paris as a young man, then wherever you go for the rest of your life, it stays with you, for Paris is a moveable feast.
#31
Posted 12 February 2007 - 01:47 PM
While I cannot remember exactly what we ate that day, I do remember getting an assortment of tea sandwiches, I think we had all six that they offered that day, and they were all awful. Soggy was the one word that I would use to describe them with flavorless being a close second. I also remember getting the hot chocolate and being surprised that it was so watered down. I couldn't imagine that a place like this would use water to make their hot chocolate, but they must have, no way that there was any milk in that thing.
Anyway, I know several people that have gone there and had a good time, so we could have just shown up on a bad day, so don't let my bad review keep you from going. But, I would probably take some time to read what other people said tasted good and order those items as opposed to going out on a limb and being disappointed.
#32
Posted 12 February 2007 - 02:20 PM
#33
Posted 12 February 2007 - 06:37 PM
I did end up going for lunch today and I'm surprised to say that I had a very enjoyable time.
First off, the service was attentive and very personable. The decor was interesting and hip (before we left, we tried out every one of the funky chairs and found them all to be quite sit-able -- who knew that small wood pieces cobbled together to make an arm chair could be so comfortable?) The food was decent, the drinks were great, and the desserts were lots of fun.
We (myself and two others) started with some lovely gruner veltliner and the crostini that MBK referenced (fava beans/creamy cheese) which was very flavorful. We then went on to have some of the tea sandwiches, a croque madame, and some mussels and herbed frites. The tea sandwiches were cute and pretty good (not soggy), the croque madame was very heavy on the ham and prosciutto (not necessarily a bad thing) and had 2 perfectly cooked over-easy eggs that oozed when cut into, and though the mussels were probably not the best choice, they were not awful.
We then went on to the desserts which all looked great, though I had been warned that they might lack flavor. But again. I was pleasantly surprised. We tried a spiced linzer tart that reminded me of gingerbread (cake not flavorless cookies). The Sacher Torte, which was as it should be, dense and very rich. The Valentine Dessert Special -- Ma Vie en Rose, an oversized strawberry macaron filled with pistachio cream and fresh strawberries (and topped with strawberry fruit leather!) which was very pretty, but a leeeetle on the overly sweet side.
Overall, I spent a very pleasant and relaxed afternoon at Leopold's and will definitely be going back for their breakfasts (served until 4pm every day), their warm cocktails (grog and gluehwine anyone?), and whenever I get stuck in Georgetown and need a place to hide from the shopping madness.
#34
Posted 17 February 2007 - 01:55 PM
sandhuy, on Feb 12 2007, 06:37 PM, said:
This place is now my go-to brunch spot. I love their grilled asparagus and frisee salad! YUM!!
#35
Posted 06 March 2007 - 11:57 PM
I actually enjoyed the stylish interior and somewhat awkwardly shaped room, but I wondered to what degree these details belied priorities other than the food.
My worries were in vain. My sister, a DC resident who was treating me to lunch, highly recommended the bratwurst (though she admitted little currency with brats). I was leery of ordering a $16 brat for lunch, even if I wasn't paying. And I will say, no matter who was paying, I probably wouldn't do so again. BUT, this was a very fine plate. Two 5-inch pork-veal brats, pan-seared and cooked through were very good. Excellent texture, not too fine, not too course, with a delicate flavor balance. The celery sauerkraut served on the side and three smartly roasted fingerling potatoes rounded out the plate. Oh, and a healthy helping of a very potent Dijon mustard.
If this plate were $12, say, I'd be order it again no question. It's weird how $4 makes such a difference. But to put this in context, my sister's special (for a mere $2 more) really blew the brats out of the water.
She had a pork tenderloin, perfectly, I mean absolutely perfectly cooked pork tenderloin, glowing a nice pink medium rare in the middle, juicy throughout, well-seasoned all around and served with some absolutely terrific complements. On the one hand a sweet smooth butternut squash puree; on the other, a beautiful, purply-tart apple puree. Wow, this dish blew us both away. There was some green stuff (spinach, arugula, whatever) thrown in for your vitamins, but wow, what a terrific dish. You should hope this makes its way onto the menu.
I was jealous, certainly, but she shared. As a point of reference, my sis has eaten her way around quite a bit of DC, including a recent meal at Maestro, Citronelle, Jose Andres places, etc., and said this was the second best meal she'd had in DC behind one (of two) meals at Roberto Donna's Laboratorio. Was it the heat of the moment? Maybe. Still...
We also ordered as an appetizer, the olivenpissaladiere which was very tasty, though not strikingly unique.
The menu is full of interesting sounding German items (Geraeucherte Bachforelle auf Blattsalat, Dorsch Baccala) and it couldn't be an Austrian cafe without a large pastry case, which looked terrific but we were too full to sample.
Our service was not fast, but it was fine. I wouldn't let service concerns keep you from going to this place.
#36
Posted 09 March 2007 - 02:26 PM
This was a great first post, and I'm especially happy to hear about restaurants from an out-of-towner's perspective - not because I want us to go global (I'll go postal before I go global), but because you're going into the meal with an untainted haze about you.
(Can everyone please PM new users and welcome them to the community (yeah, yeah, I know, that sounds like such Barney-commie crap-o-la - fine, welcome them to the Hell-hole) when they write such a thoughtful first posting as this?)
Cheers!
Rocks]
#37
Posted 10 April 2008 - 05:59 PM
Rhone1998, on Apr 5 2008, 05:07 PM, said:
After a brief hiatus, I feel delighted to be posting again. I dined at Kafe Leopold recently (within 3 weeks). I friend suggested that I try their coffee. When I arrived I decided to splurge by ordering a salad, steak frites, an espresso [in addition to coffee], and of course -- dessert.
The steak frites were "honorable" meaning that the cut of beef was flavorful, above average, not bad, but not spectacular. The establishment featured a relish on the frites (aioli or mayonnaise? -- my memory fails me on their specific terminology); however, most of it melted away.
The salad dressing on my salad was sour and overpowering. I tried, but was not able to continue eating the salad. I told the staff member and he "comped" my dessert.
The verdict on the coffee? O.K. Not as good as Tryst (Adams Morgan) in the greater Washington DC area. [I'm not in a position to explain my coffee knowledge, but I'm very well qualified in this area.]
#38
Posted 12 April 2008 - 01:37 PM
#39
Posted 28 December 2008 - 10:14 PM
Now onto the deserts. I liked my macaroons. I got pistachio and chocolate and of the two, I liked the pistachio more. However, I have never had a French macaroon before this, so I have no way of comparing. Somebody please share the info if there are other pastry shops in DC that make good macaroons .
#40
Posted 29 December 2008 - 10:23 AM
I like Leopold's for breakfast (in the garden or on a weekday), but I'm not impressed by their pastries.


Sign In
Register
Help

Back to top
MultiQuote









