I used to work at a Cold Stone out here in California, and I gotta tell you, singing is GREAT for us, and I'm sad that some of you don't appreciate it. On a good weekend, each crew member can earn an extra $40 cash just in tips. It's a great bonus for us, and MOST of the customers seem to like it. However, our store was FANTASTIC in that we had great crew members who sang, danced, and gave all-around great customer service. I have been to some Cold Stones where I felt like I was being treated like cattle, and their singing was HORRENDOUS. Hopefully you guys will be able to have a Cold Stone experience at a superb store one day, and your opinion will change.