I have had that problem on two occasions, but with drinks, not food. Both times, it was because the server was using the glass as an ice scoop as well. The first time it happened, the glass got stuck in my gums, and I was bleeding. Regardless of the obvious, the manager actually had the gaull to ask me if I had dental problems before apoligizing. As always, when I explained very nicley that I am in the business, he changed his tone completely. It was at that point that I realized that if I did not inform him of my job, how far would the insane attidtude have continued?!? In the interest of this particular restaurant, and the fact that the manager has long since moved on, I will leave the name out.