Masala Art has apparently been discovered. And when people are standing three deep at the bar and two deep at the door, it's not a good time to try it for the first time. We were seated immediately (with reservations) and ordered appetizers and entrees. Forty-five minutes later everything arrived at the same time. Whoever was running the FOH asked if we wanted everything at once. We asked if the entrees would be recooked. He responded that they "would be kept warm for us". We took everything at the same time. The appetizers - Aloo Aur Pyaz Ki Bahji (juliennes of potatoes and onions in chickpea batter) and Murgh Tikka Ambi Chaat ( tangy chicken tikka salad) were both served cold ( not room temperature, but cold). Tha Bahji tasted only of the batter and the chicken tikka portion of the salad was found hiding under the lettuce and behind the tomatoes.
We ordered three entrees - the Adraki Lamb Chops, Tawa Murgh Khatta Pyaaz, and a half order of the Lassoni Corn palak . All of the saucing was excellent. However, the lamb was fatty and was so buried in the sauce that we couldn't tell how it had been prepared. The Tawa Chicken seemed to be an excellent if standard jalfreesie. The spinach and corn was excellent. Only one of the two breads we ordered arrived, although when we commented on it the second was quickly delivered.
Whoever was managing the FOH stopped by to ask how our meal was, but seemed totally uninterested in our response which, as above, mixed both positive and negative comments. Our waiter was profuse in his apologies for the lapses in service and quality. He seemed to be the only one who genuinely cared about our experience. I'll try Masala Art again in the off hours, but as of now there are at least a half dozen Indian restaurants whose food and commitment to customer satisfaction rank far above it.