I took my husband here for his birthday dinner on Saturday night and left disappointed. We are in our late 20's, and I got the feeling that we were definitely treated worse, than the other diners there because of this. Or, maybe we just got unlucky, but I could not believe how poorly we were treated for such an expensive meal.
At first we were seated at a four-person table which was fine, except we had these spotlights glaring down at us that made it hard to look at eachother and was really uncomfortable. I would say the atmosphere is not fun or romantic either. Instead of looking at my husband, I was positioned in a way that I was facing the people at the booth across from me. I asked if we could switch to a booth, as three booths were sitting there empty, but they said the booths were reserved. I made the reservations in advance and was not given an option for seating, and was surprised that many people would request booths in advance.
So, we eventually moved to a table where we were facing eachother. Our waitress came over, and I'm not sure if she was mad at us for moving tables, but she literally said less than 5 words throughout our entire meal. She would just walk over and stare at us, and I would have to initiate the talking "So, are we ready to order?" . It was really bizarre. At first I thought she hated us for moving tables, but I left thinking that something was wrong with her. We even had to ask for bread and other things that we saw the tables next to us getting. When going to an expensive dinner, I would just expect to have good service or a really nice waiter or waitress.
We got the tuna tartare, which was ok and steaks which were pretty standard. Anyway, I think I learned by lesson that Rays the Steaks is the place to go for steak. I would only return to Bourbon if on an expense account.
