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Elisabeth Russell is one of only several "Health Care Advocates" in the DC area. Health Care Advocates are people you pick up the phone and call when you say to yourself, "I can't take it anymore." Why would you do this? Her website has all the information on it, but if you're at the level where you need a healthcare advocate, you don't want to sift through websites anymore, so let me summarize for you: * Clinical Advocacy - cutting through red-tape when dealing with complex, chronic, medical situations * Care Coordination - for the chronically ill patient who just can't deal with the bureaucracy anymore * Medical Research - when you've spend months, even years, trying to find a diagnosis without success * Insurance Resolution - perhaps the biggest of all, battling the disability and health insurance companies These four things are taken off your hands, and you have someone slugging it out, in the trenches, with a bureaucracy that makes some of its money by wearing you down and wearing you out. When you just can't do it anymore, and everyday aspects of your life have become nearly impossible, then a healthcare advocate, like Elisabeth Russell, is the person you want going to bat for you. It's not covered by insurance, and it's not cheap, but *especially* when insurance companies are giving you a hard time withholding funds that you deserve, it pays for itself many times over. Elisabeth works on karma, and figures that, for every potential client lost, she will have helped them either get better and more organized during the interview process, or perhaps during negotiations, the situation has resolved. Either way, she doesn't care - she's happy to pay it forward, and her primary goal is to help people get better. Even though I haven't used her first-hand, I know of people who have, and she is a godsend. She does all the B.S. that you're just too tired to do anymore. Contact Patient Navigator at: www.patient.navigator.com And while you're there, look at these testimonials: http://www.patientnavigator.com/what-our-customers-are-saying Where do you start? Click on Get Help Now. I give Elisabeth the highest recommendation I could that's based on second-hand experience - I've both spoken and written with her, and the thing that strikes me the most is that, while, yes, she does charge for her services (this is, after all, her living), money is not her primary motivator. Please tell her I referred you; not because there's anything in it for me, but because I want her to know that I'm a great admirer of hers. Don Rockwell