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Found 3 results

  1. This article claims that Yelp has offered to remove negative restaurant reviews for $299 a month. I really want to make some sort of joke here about running a $249 special on donrockwell.com, but instead I'll just shake my head in disbelief over the accusations. Cheers, Rocks.
  2. This looks like it could be something very big about to explode. SF restaurateur Pim Techamuanvivit (aka chezpim) has discovered that seamless, its parent grubhub, yelp, and doordash have fraudulent listings for her restaurant(s). She doesn't do takeout or delivery. People are being defrauded, potentially big time, depending on how far this extends. I'd imagine it's the biggest problem with popular restaurants who don't offer takeout or delivery. She found out when someone called her restaurant about an order that hadn't arrived. ETA: I think I screwed up embedding the tweets because clic
  3. Interesting article comparing and contrasting how Yelp and Google differ in dealing with faked reviews. (To be transparent I’ve spoken and interacted with the author in the past). Nobody that I know has a count on the number or percentage of faked reviews on google or yelp (or other sources) but it is large as an absolute number—as far as percentage it is anyone’s guess. If you wish to get a feel for how active the demand is for faked reviews go to Facebook, as one example, and search for a term such as “review swap(ping)” and join a Facebook group. You will see requests for review
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