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Kitchen Aid Mixer Repair


DanCole42
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My Kitchen Aid stand mixer (K5SSWH) got stuck up on some bread dough, and something is clearly busted with the gears. Does anyone know of a local repair shop that can take this (Fairfax)?

According to Kitchen Aid, the nearest authorized repair shop is in RICHMOND. WTF?

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Waters Appliance Service in Gaithersburg fixes KitchenAid mixers. 216 E. Diamond Ave., 301-258-7500

I'm assuming there's nothing closer to Fairfax?

I'm really surprised by this whole thing. I would think that this is a service people would need a lot. I've called ten places and none of them repair these things! WTF?

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I'm really surprised by this whole thing. I would think that this is a service people would need a lot. I've called ten places and none of them repair these things! WTF?

You probably need a heavier duty machine than the one you've got, for the things you are doing with it. I've had my Kitchenaid mixer (it's the one with the lever that raises and lowers the bowl) for more than 25 years and have never had a problem with it.
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You probably need a heavier duty machine than the one you've got, for the things you are doing with it. I've had my Kitchenaid mixer (it's the one with the lever that raises and lowers the bowl) for more than 25 years and have never had a problem with it.

That's the same model I have. I wouldn't be surprised if they "just don't make 'em like they used to."
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That's the same model I have. I wouldn't be surprised if they "just don't make 'em like they used to."

Dan, with all of the breadmaking that you've been doing, you'd probably be wise to look into a small size commercial mixer--Hobart is the brand that I've seen most often (I think that they are the commercial version of Kitchenaid mixers), but there are probably others. And it's the sort of thing you might be able to find used.
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I'm assuming there's nothing closer to Fairfax?

I'm really surprised by this whole thing. I would think that this is a service people would need a lot. I've called ten places and none of them repair these things! WTF?

There may still be an appliance repair shop in Baileys Xroads, sort of behind the ToysRUS (Gorham St. and Seminary Rd). They carried parts for Kitchenaids and would be worth a call. They set me up right when we managed to destroy the auger on our sausage attachment about 15 years ago.

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Anyone have any updated info on Kitchen Aid stand mixer repair shops? After mixing a cake batter, it only runs at speed 10, regardless of speed setting. This is the 525 watt, 6Qt model, purchased 8 years ago.

I know the repair shop mentioned above your post is still in business. They seem to be able to take on any small appliance that comes in the door. I know that's where I would start.

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