gracie

I've been going to Cheesetique since it opened, as a "front of the house" customer. I've never experienced bad service, in fact, I've been helped so much in my decision making process. It's such a shame the restaurant is having problems with rude staff; what a disconnect.

You should contact Jill Erber, the owner, as I'm certain she would want to know of your dissatisfaction. She's also a DR member, so perhaps you can PM her.

Thanks for the suggestion! Yes, I really love the front-of-house staff. There is one girl in particular who has a great palate for cheese and is so helpful and nice. I considered writing the owner after the last of the three terrible dining experiences - we were so upset by the rude host that we actually left, as did a couple of other people in line, and I wondered if the owner was aware of her wait staff's behavior. I will try to reach Jill and let her know.

I am a Del Ray resident, and I love having such a well-stocked cheese shop in my neighorhood. But while I have had great experiences with the staff who work behind the cheese counter, I have now had three bad experiences in the restaurant. Not with the food, which I think is good, but with the service. On each occassion I was there with a different person, and each person I brought was equally affronted by the terrible service (so I know it wasn't me!). In one instance, we had a waiter tell us: "I don't know anything about the cheeses. I actually quit last week." In another, we experienced an incredibly rude host. I won't elaborate with the details, but her behavior was atrocious. The other patrons in line were all talking about how rude she was. And for a final attempt (this is how much I love cheese) I went back with my husband and the waiter actually sneered at us when we tried to ask a question about one of the wines on the glass list. Has anyone else had this kind of trouble there, or have I just had a lot of really bad luck? I really do hope I happened to catch them on three bad nights.