I think we are talking here about a different Bebo Trattoria or, what sounds more accurate to me, you are really trying so hard to improve Bebo's image, maybe bc you work there, I do not see another explanation.
This place is just bad, a complete madness. Food can be good sometimes, but expensive for a trattoria. There are no busboys, no food runners, and no servers, and the chef is running the kitchen and cooking all by himself.
There is no silverware, no bread and no parmesan cheese, and the bottle of olive oil was just a bad refill of a kind of cooking oil, and please do not give me that excuse given by the host/manager/server or whatever he was about the real Italian Trattorias with casual environment where your meal do not include these features, remember this is America, and, by the way, that answer was just rude.
About the broken oven, lucky those that did not have the chance to try the pizza. Just a soggy tasteless dough with tomato sauce and little pieces of something that looked like mozzarella.
