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kmm

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Posts posted by kmm

  1. I think Caribbean Grill on Lee Hwy makes a pretty good Cuban sandwich, in a pinch Dicky's Custard at Farragut makes one that is pretty good for a office lunchtime special.

    Also if you don't mind a non-traditional take, Earl's Sandwiches makes a tasty cuban sandwich.

    The best I have had in the area is Caribbean Grill but the quality is not always consistent. They use to have the best empanadas but stopped making them over five years ago.

  2. Agreed. Reminds me a bit of either Pee Wee's Playhouse or Big Adventure (can't remember which), where Pee Wee starts sending thank you notes for thank you notes in an effort to get more mail. I could understand quick answer to a question if asked, but I would not expect anything else.

    totally agree with that statement!

    if there was not a question in it i would not feel blown off by no response. i can not be even certain if it was received.

    at the end of the day i have limited resources and guess i have a certain expectation on how i will use them...

  3. very specific question and only the chef should/could answer.

    one sentence reply would suffice and would be painless!

    i attended a seminar 15 years ago hosted by an internationally known individual. he talked about how he makes every effort respond to any communication even before he was famous. after he became known he still followed that same principle. that really made an impression on me.

    i appreciate everyone's response!

  4. I am sensitive to potential time constraints and assume that is the situation. The place in question is "high-end". Whatever the reason - it makes me want to spend hundreds of dollars elsewhere!

    This past spring we visited a restaurant in Charleston for the first time based on a recommendation from a server in another Charleston place. I exchanged an email with the sommelier before hand to decant a wine. They must have a CRM system and added my email. When I set up a reservation for 6 months later I received an email from the chef wanting to know what they could do to make the night special. I was blown away even if it is someone pretending to be the chef. The occasion is for a big life event and I do not imagine that they reach out for every reservation but we had only been there once before. We have had countless encounters in other cities where an establishment goes out of their way but I have never had one in my home city!

    ps

    In any country I'd imagine it is thoughtful and polite to acknowledge a job well down!

  5. What is a reasonable expectation for correspondence from a restaurant? I recently sent a thank you email to an owner and the chef of an establishment. I have yet to hear a response. Even if they do not answer a question in the note an acknowledgement seems appropriate. Is this "lack of communication" a DC thing? There are restaurants we frequent in other parts of the country and always receive replies. I find it odd that we have better rapports outside of the area we live!

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