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Recently, I had a very bad experience with a professional group dinner at Ristorante La Perla of Washington. Despite repeated attempts to address the issues during dinner, there was poor to simply inadequate service. We had pre-set menus. In theory, everything should have been seamless. However, it was miserable! Some people received salads; some people didn't. A bread basket was placed on only one side of a very large table when there should have been one bread basket on each side of a round table. Servers were surly at best and seemed as though our party was an after thought despite the fact that our dinner had been planned months in advance. Oh, and the worst of all, a guest at one of our tables was a mindful eater. Rather than ask if the guest was finished with their plate, the server picked up the guest's plate - still half full of food - and promptly placed another plate on top mashing the food down. This act prevented the guest from asking for a 'doggie bag'. The first time my organization had a group dinner at Ristorante La Perla of Washington, all aspects of the dinner from service to food were outstanding. Therefore, we made plans to return a few months later. Needless to say, we will not be booking a group dinner at Ristorante La Perla again and will definitely advise others not to think of dining there. Does anyone know if there is a problem between the FOH and the Chef/Owner? It seems as though there are signs of a major calamity in progress. The decline in service, in less than 6 months time, is stunning. There are many other options, but we like to develop a rapport with restaurants and become regular customers. The location of La Perla is very convenient, but we will travel to experience good service and food. Washington has plenty of Italian restaurants to choose from and we are giving up on this old guard restaurant. Does anyone have recommendations for Italian restaurants in DC where group dining is a wonderful experience? Thanks for all recommendations.
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- Italian
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