A few years ago, I got dragged to the Macaroni Grill in Ballston mall by friends before seeing a movie there. Ordered some chicken and portobello mushrooms dish. While waiting for food, we hear a crash from the kitchen. A few moments later, everyone's food comes out except for mine. Waitress says they started mine late but it will be out shortly.
5-10 minutes or so later, my dish comes out. I cut into it only to find the chicken half-raw. Flag the waitress, send it back for further cooking. 10 minutes later, the dish reappears. At this point, I've been eating off my boyfriend's plate and the bread basket so I'm not famished, which is a good thing since one bite revealed a dish so salty it was inedible. Having filled up on other items, I didn't feel like flagging the waitress again since we had a movie to catch.
Waitress comes back to clear the table, noticed I didn't eat any of the dish and asked what was wrong with it. I explain, and her response is "Well, you can't always get a good meal, can you?"
The check comes, and my meal is on it. She felt I should pay for it, I felt differently. As did the manager, which was nice.