My hubby and I became a fan of Restaurant Eve since they opened.
Food is always fabulous and service is great. Having a bistro and a tasting room separately is also wonderful strategic idea to draw customers.
We know most staff there... Chef Cathal, sweet Meshelle, rooster hair Todd, gorgeous Brandy, smoothy Torrence, la belle Margaret, nice Anice and so on.
(please pardon me I forgot some staff's names but they are all included here)
What I want to tell you is that we had a weird experience there on New Year's eve.
We (My hubby, me and his friend) were at the tasting room.
My hubby and his friend ordered wine pairing with the course.
(I am not a good drinker but I enjoy so I decided to sip his wines)
We could see all the staff were extremely busy on that day.
In the middle of course, they've got gewurtztraminer paired with food and my hubby didn't like the wine because it was too sweet. (He likes dry wine)
He told Todd that the wine was too sweet and Todd answered us that that is the best wine among the pairing. I felt the nuance as "what are you talking about? the wine is the best!" We expected he could replace some other wine but we didn't get anything. People who went Restaurant Eve probably know that Todd visits his serving area and has a short chat with customers. Later on, he shortly stopped by for pouring wine, explained what wine it is and left. No more chatting with us but with other tables. We didn't know what hurt his feeling.
At the dessert course we got great sauternes. Unfortunately, I finished it and he wanted it more.
He asked the wait staff if he could get a little bit of sauternes but somehow there was a miscommunication and he didn't get it. I thought he deserved it because we are the enthusiastic patron there.
Food was fabulous as usual.
I left there with bittersweet feeling.
My hubby wrote an email to Meshelle about this.
Oh, my sweet Meshelle, (I like her very much)
she replied the next day, apologized and she would let Todd see the email.
We still didn't hear from him.
And we made a reservation for Valentines Day.
P.S. Please pardon my English.. I am not native here. I hope you understand what I wanted to tell you.