Problems with the New Invision Version Upgrade

[DonRocks]

List any problem you're having with the software in this thread. Be as concise as possible so I can use it as a tool for reporting problem-tickets to Invision. Thank you, and sorry about all the changes.

Cheers,

Rocks.

[Mark Slater]

1-Have to log in with username and password every time you visit the board now.

2- No explanation of the "My Friends" button on top of menu

[Pete]

Even though I have the "Remember me?" icon checked, I have to re-log in to the website every time I visit. This occurs even if I leave and come back to the website within 10 minutes.

[kwhitney]

The program seems to work OK for me, but I wish it had a go to the latest unread message feature.

[edenman]

lots of javascript errors in Firefox 2.0 on Windows (none show up in IE). Some of the frequently showing up ones:

ipsmenu is not defined

ipb_skin_url is not defined

show_inline_messages is not defined

topic_rate is not defined

i don't see any glaring functionality bugs as a result of these, but it's a sign that somebody doesn't know what they're doing (or just didn't test on FF at all). and who knows, maybe there are new functionality things missing that i just don't notice.

edited to add:

Ok so yea, these are actual problems. none of the fancy drop-down menus that you see in IE show up in ffox, and if you click on the username ("view member profile" in the dropdown after you click on a user's name in IE), the page you go to doesn't have any content on any of the tabs "topics", "posts" etc are all broken.

One more:

quick edit doesn't work in FF. you click submit and it doesn't submit.

[jparrott]

Also, a minor bug--on the login screen, if I tab to "Submit" after entering my username and password ("iamthestretch") and hit <SPACE> to submit, it adds an extra space to the password, rendering it incorrect.

[mktye]

Ok so yea, these are actual problems. none of the fancy drop-down menus that you see in IE show up in ffox, and if you click on the username ("view member profile" in the dropdown after you click on a user's name in IE), the page you go to doesn't have any content on any of the tabs "topics", "posts" etc are all broken.

One more:

quick edit doesn't work in FF. you click submit and it doesn't submit.

Just wanted to add that some of the FF issues are apparently dependent on the version. I use FF 1.5.0.8 (Windows) and all those things work fine (the last time I looked and I guess I'd better not update my version of FF!). Still no spell check though...

One problem I do have is saving copies of sent PMs. I get a message that my storage limit is exceeded and it most certainly is not. The funny part is that it only happens when I try to save messages sent to certain members. With other members, the function works fine.

[Meaghan]

Just wanted to add that some of the FF issues are apparently dependent on the version. I use FF 1.5.0.8 (Windows) and all those things work fine (the last time I looked and I guess I'd better not update my version of FF!). Still no spell check though...

One problem I do have is saving copies of sent PMs. I get a message that my storage limit is exceeded and it most certainly is not. The funny part is that it only happens when I try to save messages sent to certain members. With other members, the function works fine.

This new version is so smooth and techy that it discourages old people from posting. AARP would not be down with this.

[hillvalley]

I'm using FF (don't know what version, but it's got the most recent update) on a MacBook and am not having any trouble. It also works fine on Safari.

[cucas87]

1. The "my friends" thing didn't seem to work for me, reminding me of the old "Friends of the Friendless" episode of "I Love Lucy."

2. Sometimes I have to log on to the board, sometimes I don't, and it does not matter if I've checked "remember me."

3. I'm no longer notified by email when I receive PMs despite having checked the box that says "send a notification email when I receive a new private message."

4. Note: These issues occur whether I'm at work, where we use IE or at home, where I use FF.

[Pat]

I'm now getting the log in every time problem and I wasn't getting it before (I mean, I wasn't getting it after the problems first started, but I'm getting it now.) I'm using FF 1.0.6 for mac.

[DonRocks]

Re: Login problem - I'm having it too (!), and I think it's just a matter of altering one line of code. Problem is, I can't seem to access it, so I need to have Invision look at it. I'll open a ticket now and keep you abreasted.

Cheers,

Rocks.

[Xochitl10]

I haven't been able to use the "Quote" function in either Firefox 1.5.0.8 or Netscape 7 since the conversion.

[bioesq]

2- No explanation of the "My Friends" button on top of menu

I clicked on that, and it said, "There are no friends to display." It appears that history repeats itself, because that's what happened when I got divorced. So, notwithstanding my sons' allegation that I am "roadkill on the information superhighway," it appears that Invision is more prescient than I had imagined.

[Pat]

OK, now I'm getting logged out while I'm logged in. I walked away from the computer while I had my browser up and was looking at posts on this board. When I came back, I'd been logged out.

[DonRocks]

OK, now I'm getting logged out while I'm logged in. I walked away from the computer while I had my browser up and was looking at posts on this board. When I came back, I'd been logged out.

I just got a message from Invision at 2:30 saying they updated the cookie settings, and that the "log out" problem should be fixed. Can everyone try logging in now and see if you stay logged in?

[cucas87]

I just got a message from Invision at 2:30 saying they updated the cookie settings, and that the "log out" problem should be fixed. Can everyone try logging in now and see if you stay logged in?

It's ok for me now.

[Pat]

I just got a message from Invision at 2:30 saying they updated the cookie settings, and that the "log out" problem should be fixed. Can everyone try logging in now and see if you stay logged in?

Ah! It seems to be working okay now. I'll cross my fingers, though that might make typing harder

[JPW]

Ah! It seems to be working okay now. I'll cross my fingers, though that might make typing harder

Not for me. Using IE7 it has kicked me out a few times in the last few minutes

[mdt]

Not for me. Using IE7 it has kicked me out a few times in the last few minutes

You are a crazy man using IE7. You need to get you some Mozilla. After the initial slowness of the board I have had no problems on 3 different machines all running Mozilla Firefox and Windows XP.

[Pat]

I'm once more having the problem with having to log back in again.

[cucas87]

I'm once more having the problem with having to log back in again.

So am I. I'm also having trouble sending PMs: I receive an error message that says I have exceeded the available storage capacity, but when I look at my inbox/sentbox, it says I've only used 21% of the available space.

[TinDC]

The search function has not been working for me. I just searched for a topic that I created and it found nothing.

[JPW]

I'm once more having the problem with having to log back in again.

moi aussi. Using IE on Windows XP Professional. It should come as no surprise that I had no problems this weekend using Mrs JPW's Apple with both Firefox and Safari.

[DonRocks]

[invision made a second change to the cookie settings that they think will fix the login problem - at this point, I'm hoping it will work. Please keep reporting here if it doesn't. Thanks, Rocks.]

[Sam]

When using Firefox, I would try to log in everytime I visited. The quick page would tell me I was logged in as "Sam" but when I actually got to the boards, it did not have me logged in. It kept happening, so I tried IE and I can log in

[ol_ironstomach]

A PM I recieved last night resulted in duplicate back-to-back notification e-mails. The two e-mails have different message-IDs, but both reference the same PM id.

Occasionally, an entire topic will become briefly unreadable, with my browser not rendering any of the page and instead complaining about a server response error. This will happen whether I click the show-unread button, the topic title, a page number, etc., and always clears itself within a minute. Other topics remain readable. No obvious correlation to anyone posting at that instant.

And for some reason, when there's new content in the "Dinner" thread, clicking on the show-unread button keeps jumping me to Heather's post that starts with "Batali's recipe has no cream" which I've read several times already. ETA: it's being somewhat flaky about the unread count. I just finished catching up on all of the unread threads in Restau&Dining, and now it's showing them all as unread again. I do tend to go back using the browser's page-back button, but hitting reload to update the page has always worked in the past.

PowerBook, Safari, all latest patches.

[edenman]

The "Search titles only" option in the advanced search page no longer has any effect on search results. I tried both in IE and ffox, and in both "All Forums" and a specific forum. Seriously annoying, since that's how I usually do my "does this thread already exist" research.

On the upside, the javascript errors I was seeing at work don't seem to be happening here at home. Will check again tomorrow...could be one of the web development plugins I have installed at work that were complaining to begin with. Either that or they actually fixed the problems.

[Jacques Gastreaux]

The "remember me" login function does not seem to be working. I use XP and IE 7.0.

[MrPorcupine]

FYI, while I gather there's been some discussion of login-related issues given the recent forum software upgrade, I haven't been following that, so maybe everything I'm about to say is redundant. But that's never stopped me before. (-: (Oh, wait, I'm posting this here, so I guess I'm at least somewhat up to date now, though the problems I read here didn't sound like an exact match for what I was seeing.)

So I noticed I was having problems logging in last night and this morning, using Firefox 1.5.0.8. I'd log in (using either the Log In link on the homepage, or typing in the Username and Password fields there, didn't make a difference), and it'd say that I was now logged in as MrPorcupine, and I'd get redirected to the homepage (or I'd click on the link, both behaved the same)... and the homepage would say "Welcome Guest" (or whatever the usual guest thing is).

I fired up Internet Explorer -- oh, the indignity! -- and tried that, and it worked just fine. Hm, OK, one of two things seemed likely: it was either something that IE handles differently than Firefox, or it was because I'd never used IE to go to DR before (on that computer, I mean).

So I started poking around in the cookies I had stored for DR within Firefox. And I noticed that I seemed to have two sets of cookies: one with things like member_id, for domain 'www.donrockwell.com', and one with the same basic set of names (most notably, of course, member_id), but for domain '.donrockwell.com'.

Deleting all my DR-related cookies seems to have made it better, and now that I look, I see that there's just the '.donrockwell.com' version of the member_id cookie, and lo and behold, its value is 989.

So I'm assuming that part of the site somehow sets the www.donrockwell.com set of cookies, and the other part sets .donrockwell.com cookies. And that Firefox (and perhaps other browsers, and maybe even all browsers) will use the more-specific cookie, and that's the one that's set wrong (member_id of 0, I think I saw, but I wouldn't swear to it).

Everything I know about cookies (well, the browser kind) is probably ten years old now, so it's all vaguely half-remembered, but I figured I'd point it out nonetheless.

[cucas87]

Still having trouble sporadically with the PM function, it tells me I have exceeded the storage limits even when I have deleted all of my mailboxes and deleted the cookies.

[JPW]

FYI, while I gather there's been some discussion of login-related issues given the recent forum software upgrade,<snip>

So I started poking around in the cookies I had stored for <snip>

Deleting all my DR-related cookies seems to have made it better<snip>

Everything I know about cookies (well, the browser kind) is probably ten years old now, so it's all vaguely half-remembered, but I figured I'd point it out nonetheless.

90% of all computer problems can be solved by a reboot, most of the other 10% can be solved by cleaning out the garbage in temp files (including cookies). Unfortunately, until Scott pointed it out, I didn't think of this elegant technique for software troubleshooting. D'Oh!

But it appears to be working now.

So, if you're still having problems with the login, delete your old dr.com cookies and it should work.

[porcupine]

until Scott pointed it out,

Steve.

[JPW]

Steve.

D'oh!

Well, he and sshorter do kinda look alike.

[edenman]

On the upside, the javascript errors I was seeing at work don't seem to be happening here at home. Will check again tomorrow...could be one of the web development plugins I have installed at work that were complaining to begin with. Either that or they actually fixed the problems.

I think the js errors have gone away. I disabled then enabled all my ffox plugins and the complaints seem to have stopped. Maybe the js was updated and my browser was still caching it...who knows. All is well (and for the record, I haven't seen the logout problem since Don's post on the fix)

[hm212]

Yesterday and today, I had to resign in. When I typed the first letter of my name the rest of my name popped up but I had to "prompt" the computer for who I was.

[goldenticket]

I also have had to log in every time I go to the site despite having the 'keep me logged in' choice selected. I was just away from my computer for a little while and found I had been kicked out to guest status. I haven't tried the cookie deletion (may be beyond my technical skill level) yet. I'll give that a shot and see what happens.

[JimRice]

I also have had to log in every time I go to the site despite having the 'keep me logged in' choice selected. I was just away from my computer for a little while and found I had been kicked out to guest status. I haven't tried the cookie deletion (may be beyond my technical skill level) yet. I'll give that a shot and see what happens.

I was having this same problem. Log in, then getting kicked back to guest. I deleted the donrockwell.com cookies, and now all is well again. I'm using Firefox 2.0. It's under Tools, Options, Privacy, Show Cookies.

[hillvalley]

There is also a button on the bottom left of the main page that says Delete Cookies. It's available in the same place regardless of what computer or navigator you use.

[Biscuit Girl]

I can't seem to change the font or font color when I create a new post or reply to a post. None of the buttons seem to work. The browser I use is Firefox.

[DonRocks]

If someone wants to volunteer to group and ennumerate these various problems, I'll put in tickets with Invision (they prefer one ticket per issue). They're pretty good about responding, but I need to know what to ask them.

[ol_ironstomach]

When composing a post, the "Attachments" panel appears between the text editing panel and the "Post Options" panel in all main forums...except the Wine Scene. This is most likely a configuration error and not an Invision bug, but that's how it is.

[mktye]

As posted before, I am still having issues with saving sent copies of PMs:

I get a message that my storage limit is exceeded and it most certainly is not. The funny part is that it only happens when I try to save messages sent to certain members. With other members, the function works fine.

[Stretch]

There is also a button on the bottom left of the main page that says Delete Cookies. It's available in the same place regardless of what computer or navigator you use.

Such admirable consistency! Er, except for me it's on the right.

[Heather]

I don't have any content, or friends, when I use Firefox. With Safari everything works fine.

I'm using Firefox/1.5.0.7 on iBook G4

[Pat]

I don't think this requires a ticket, but it's something that seems to be different from before, and I'm trying to work around it. When you paste in (a link, an emoticon, etc.), it remains in a blue highlighted box, which makes it very easy to delete the entire thing if you don't put your cursor down in the correct place after pasting. I've learned not to close out web sites I'm pasting a URL from before the post is successfuly made, so I don't keep losing stuff.

[bonaire]

I'm back to having to log-in each time again. Using IE 6.0 (I know, I know). Not a terribly huge problem, but wanted you to be aware of it.

[DameEdna]

Trying out IE 7.0, some links bring me to a message something like "IE is bored and has to go now ..." Is this a

Microsoft problem, or Invision?

[Spiral Stairs]

Search is not working at all for me. When I enter my search terms and proceed, I get the usual message saying it is about to show me my results, or I can click if I don't want to wait. However, regardless of what I do, I am returned to the search page without ever seeing my results.

(With the search function inoperable, I can't determine if a new thread would be duplicative! And since I have no short-term memory, I plan to start new threads on Ray's the Steaks, Ray's the Classics, Restaurant Eve, Criticizing Restaurants, and Problems with the New Invision Upgrade.)

[ol_ironstomach]

There is also a button on the bottom right of the main page that says Delete Cookies. It's available in the same place regardless of what computer or navigator you use.

I just did a little testing with one of my other machines, and unfortunately the Delete Cookies button does not affect the outdated "www.donrockwell.com" cookies; it only affects the current ".donrockwell.com" cookies. You'll still have to either delete those cookies by hand, or clear all cookies.